1. Acceptance of Terms
By accessing and using the AfterAction AI platform, website, and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Service Description
AfterAction AI provides:
- A free conversational AI assistant for veteran benefits guidance
- Personalized benefits matching and action plans
- Information about veteran resources and partner organizations
- Crisis support routing and mental health resources
Our platform is designed to help you discover benefits you may qualify for. It is not a substitute for professional advice from the VA, military legal counsel, financial advisors, or mental health professionals.
3. Free Service
AfterAction AI is provided free of charge. We do not charge users for access to any features or services. This free service is provided "as is" without guarantees of income, benefit approval, or outcomes.
4. No Guarantees
We do not guarantee that:
- You will be approved for any benefit we recommend
- Our recommendations are 100% accurate or complete
- The platform will be error-free or uninterrupted
- Any specific outcome or benefit amount
Benefits eligibility is determined solely by the relevant agency (VA, state, nonprofit). Always verify information directly with official sources.
5. Not Affiliated with Government
AfterAction AI is not:
- Affiliated with the U.S. Department of Veterans Affairs
- Affiliated with the Department of Defense
- A government agency or official VA service
- A law firm or able to provide legal advice
- A medical provider or mental health professional
For official VA benefits and information, visit VA.gov. For mental health crisis support, call 988 (Press 1).
6. AI-Generated Content Disclaimer
Our platform uses artificial intelligence to provide recommendations and generate plans. AI-generated content may:
- Contain inaccuracies or outdated information
- Miss benefits or programs you qualify for
- Require verification before relying on recommendations
Always verify AI-generated benefits plans with official sources (VA, state veteran agencies, VSOs).
7. User Responsibilities
By using AfterAction AI, you agree to:
- Provide accurate and truthful information about your military service
- Use the service only for lawful purposes
- Not attempt to circumvent security measures or damage the platform
- Not use the service to harm others or engage in illegal activity
- Not upload malware, viruses, or harmful content
8. Document Upload and Security
If you upload documents (DD-214, medical records, etc.):
- You are responsible for ensuring you have the right to upload them
- They will be securely processed and deleted within 24 hours
- We will not retain copies unless you explicitly request otherwise
- We recommend redacting sensitive information before uploading
9. Limitation of Liability
To the maximum extent permitted by law, AfterAction AI is not liable for:
- Indirect, incidental, special, or consequential damages
- Loss of income, benefits, or business opportunities
- Errors or omissions in recommendations or information
- Service interruptions or technical failures
- Any damages arising from use of the platform
10. Termination of Service
We reserve the right to suspend or terminate your access if you:
- Violate these terms
- Engage in illegal activity through the platform
- Attempt to harm the platform or other users
11. Modification of Terms
We may update these Terms of Service at any time. We will notify you of material changes by posting the updated terms and updating the "Last Updated" date. Your continued use constitutes acceptance of the updated terms.
12. Governing Law
These Terms of Service are governed by the laws of the State of Florida, without regard to conflict of law principles. Any legal action or proceeding shall be brought exclusively in the courts located in Florida.
13. Contact
If you have questions about these Terms of Service, please contact us at:
- Email: hello@afteractionai.org
- Website: AfterActionAI.org
- Location: Fort Lauderdale, FL